Having problems with an offline HP printer on Windows 10? For many people, this incredibly prevalent problem presents a challenge. Read this entire blog to find out how to quickly HP Printer Offline Fix. There is no denying that printers play a significant role in our modern work environment. Despite the fact that they could at any time become a barrier, we occasionally rely on them. When an HP printer indicates it is down, users frequently complain. When the HP printer often goes offline, their productivity suffers and the issue grows frustrating.
One of the most frequent problems you could run across when accessing the printer is My HP Printer is Offline. The issue typically manifests when the printer is unable to connect to the computer, and as a result, it displays a fix for HP printer offline.
Why My HP Printer Is Offline
An offline printer indicates that there is weak or no communication between the devices since it is unable to receive the printing command. If you wait to solve this situation, you risk complicating the problem by doing multiple steps. However, there may be additional causes for the Why My HP Printer is Offline issue. The printer offline problem may typically be fixed by following a few steps, but occasionally you’ll need assistance from a technical support specialist. The following are some frequent causes of a printer’s offline status:
- using out-of-date drivers
- the devices’ and the power source’s faulty connection
- incorrect printer settings, among other things
Prior to beginning the troubleshooting process, it is crucial to determine the problem’s underlying cause. Because every issue may be solved with a different strategy. You may be wondering how to go from an offline to an online HP printer. Here is the procedure.
How can I change my HP printer offline to online
The problem can be resolved in numerous ways. Which approach is best for you relies entirely on what the underlying cause of your issue is. To get over the scenario where the HP printer indicates offline, try each of the potential remedies listed below one at a time.
Solution 1: Use HP print & scan doctor to fix the HP printer offline problem.
Applications such as HP Print and Scan doctor assist in identifying the root cause of the printer going offline. To learn how to use these applications to resolve the situation where the HP printer indicates it is offline, follow the instructions below.
- Run the HPPSdr.exe file from the downloaded file folder after opening the app.
- When prompted on your screen, select “Yes” to confirm the default file location.
- Next, select the printer that is currently offline by clicking the “Start” button.
- Restart the device and try again if your selected printer doesn’t appear on the screen.
- Now that your printer has gone offline, the application will identify every problem.
- To confirm all the desired changes, proceed by following the process that is displayed on your screen and clicking Yes.
I hope this process will assist you in solving the problem. Otherwise, proceed to the following potential fix.
Solution 2: Changing the printer’s settings
Most of the time, a simple change to your current printer’s properties can fix an offline printer issue. A step-by-step process to re-configure your printer’s properties is provided below:
- Go to the “Devices and Printers” section of the “Control Panel” after opening it.
- from the selection menu, select ‘Printer Properties’
- Open the “Ports” tab now to begin configuring
- Choose a printer’s IP address.
- To configure a port, click it.
- If the “SNMP Status Enabled” option is selected, uncheck it.
- To save all of the changes being made, click “OK.”
This will assist you in resolving network-related issues. If this does not fulfill your needs, perhaps there is a setting problem.
Solution 3: Changing the settings on your HP printer
Changes to your printer’s settings can help fix problems with HP printers going offline. You must restart your computer and printer to accomplish this. You might try restarting your router if the printer is a network printer. To solve the issue, follow the steps listed below:
- Navigate to the “Devices and Printers” section of the “Control Panel” window after opening it.
- Check to see if your default printer is selected.
- The ‘See What’s Printing’ option can be accessed by performing a right-click on the default printer selection.
- Remove any incomplete jobs from the list if there are any.
- Once more, choose the printer and deselect “Use Printer Offline.”
- Make sure the “Use Printer Offline” checkbox is not selected.
- Make sure your computer and printer are connected properly.
- Restart your computer and printer.
Solution 4: Update the system software and drivers on Windows 10
Software that is out-of-date or incompatible is commonly to blame for HP Printer offline Windows 10. Although Windows 10 typically updates required software automatically, if the issue with the HP printer going offline persists, you can always try to manually update the software by following the instructions listed below.
- To access settings, press “Windows + I.”
- Click “Check for Updates” under the “Update and Security” section once it has been opened.
- Windows will download any available updates if there are any.
- Update your software, then check for problems.
Solution 5: Restarting the print spooler service
In some cases, the offline problem with an HP printer can be fixed by restarting the “print Spooler” service. During printing, the print spooler service is utilized. In order to resume this service, perform these steps:
- Press “Windows + R” to open the “Run” tab. Type “services.msc” and then click “OK.”
- Right-click on “Print Spooler” in the open “Services” panel, and then select “Restart.”
- Check to see if the printer is still showing as offline.
Solution 6: Checking your VPN Connection
When the printer is linked to a VPN, the HP Printer Offline problem frequently manifests. The procedures to troubleshoot the VPN connection issue are listed below.
- After you disconnect from VPN, try using your printer once.
- You can use a USB connection to connect your printer and PC if you want to utilize both VPN and your printer.
- You can also try changing your VPN settings and gaining local network access to attempt and fix the problem with your HP printer going offline.
Solution 7: Reinstalling printer drivers
One of the most popular techniques for fixing the problem on Windows 10 is this one. Utilize this solution by following the steps listed below.
- Navigate to the “Devices and Printers” section of the “Control Panel” after clicking it.
- When you have located your printer, right-click it and select “Remove Device.”
- In the tab, select “Yes” when requested.
- Download the most recent driver for your printer from the printer’s manufacturer website after the device has been uninstalled.
- Verify that the specific driver version is compatible with your printer before downloading it.
- You can install the printer driver and begin printing after the printer driver has been successfully downloaded.
Solution 8: Addition of a second printer
You can try adding a second printer if none of the aforementioned fixes were successful for you and the HP printer offline issue is still present on your Windows 10 PC. The following steps can be used to do this.
- Click on “Devices and Printers” in the “Control Panel” after opening it.
- When you have located your printer, right-click it and select “Remove Device.”
- Now select the ‘Add Port’ option under the ‘ports’ tab.
- Click on the “New Port” option after selecting “Standard TCP/IP Port.”
- Click “Next” once the “printer Port Wizard” tab has opened.
- Input all the information requested in the tab by consulting the instruction manual for your printer.
- Once every detail has been covered, click “Next.” By doing this, a second printer will be added and linked.
Your HP printer offline problem should be fixed by now. If none of the suggestions above helped you, it is best to get in touch with HP printer assistance. At newsplana you can find troubleshooting of HP Printer Is Offline.
Conclusion
The solutions that you might try to fix the HP printer offline problem in Windows are explained in full in this guide. The fundamental troubleshooting techniques that you can use to fix the offline error have also been covered in detail. If you don’t carefully follow these instructions, you might not be able to resolve the problem. But if, despite taking these actions, the HP printer offline problem still persists, it is obvious that you require professional assistance. You require professional technical assistance in this circumstance. Therefore, be sure to contact the HP printer technical support service to receive a quick fix.
References: Fix HP Printer Offline