Verizon is a well-known brand in the world of email however, it’s shifted its services to the top email providers like Yahoo as well as AOL. Users are able to use the email accounts of their Verizon email even if they’ve previously switched to one of these. However, the technical issues come without invitation. A lot of users experience Verizon email account not working after configuring their Verizon email not working issue account to Yahoo and AOL.
In the event of this problem users are not able in sending or receiving email via this Verizon accounts for email. If you’re experiencing similar issues following guideline can assist you in resolving the problem.
In this article we will walk you through the various steps that will aid in fixing the Verizon.net email issue for your gadget. Before you can do that, there are a few requirements you should be aware of:
- Internet connectivity
To use the Verizon email service it is necessary to connect your device to a reliable internet connection. If you find that Verizon email is not working first thing to do is check your internet. If your internet connection is well, then move on to the next stage.
- Make sure you are on the right server
The status of your email client-server may be the reason you’re unable to connect to Verizon service for email. If the server’s status is not working it is recommended to be patient for a couple of hours before trying again.
How do you help troubleshoot an Verizon email that is not working?
If you find that the Verizon email isn’t responding, follow the steps step-by-step to resolve the issue:
1. Optimize your web browser
A browser needs time to optimize its performance to ensure smooth operation. When we say optimization means that you must clean your browser history and cookies, cache memory, junk files frequently. If your browser is cluttered with files, it is impossible to access your email.
Therefore, remove the history and browsing information from your web browser. Sign in to your Verizon email account and then check to see if the issue can be resolved. If not, move on to the next option.
2. Remove firewalls and antivirus
We usually install firewalls or antivirus on our devices to guard them from cyber-attacks and viruses. A functioning Firewall or antivirus may be the reason why you’re not able to access the Verizon email service.
Therefore, if Verizon email is not working, turn off the firewall or antivirus software in your phone. If you’re still experiencing issues, follow the next step and remove the add-ons on your device.
3. Check Verizon email settings
The process of setting up your Verizon account using a different email client could be advantageous for users, since Verizon has stopped providing its email services. However, if they want to access Verizon email using a different server, they must make use of the correct Verizon email settings to do so. The server settings are accountable for sending and receiving the emails via a third-party service provider.
Therefore, if you’re connecting to you Verizon email account via Yahoo, AOL, or Outlook You must set the settings manually by using the appropriate Verizon email account information.
Be aware that when providing your account information it is essential to provide the complete Email address, and then enable SSL encryption for inbound emails as well as outgoing emails.
Setting up the servers for Verizon email:
for POP3.
- Incoming mail server settings “POP 3”: pop.verizon.net, port number;995.
- Outgoing mail server settings “SMTP”: smtp.verizon.net, port number;465.
To IMAP
- Incoming mail server settings “IMAP”: imap.aol.com, port number;993
- Outgoing mail server settings “SMTP”: smtp.verizon.net, port number;465.
4. Change the password
If you’re not able to access your Verizon email even though you have entered the correct password, then someone else could be able to access the account. From a security point of view it is suggested to reset the password on the Verizon email. In case you’ve lost the password, the steps below will assist you.
- To reset your Verizon account password for email, sign into the email account.
- Type your Verizon email username.
- Hit”next” or “next” next” button.
- Then, select the option “forgot password”. Follow the instructions on screen to reset the password.
It is important to note: For recovery details you must provide your telephone number or an alternate email address. By providing these details, you can obtain an interim verification number for your password to login.
Here are some simple steps that can assist those who are using the service to resolve Verizon email problems. If none of the steps above aid in fixing the issue, call support@ experts.
The experts are available 24/7 to assist customers. Send us an email to check whether you can determine if the Comcast email not working is resolved or not. If you think you require help, call our experts to get immediate assistance for the issue.