The pandemic shook the whole world and made people avoid any socializing and restricted the movements to keep them safe. Due to COVID-19 people has minimized the travel limitations, this situation made car owners restrain the usage of the car. Keeping the car running is essential to maintain its good condition. An idle sitting car for months may start self-discharging at some point and becomes good for nothing. These crises made industries rethink customer care and satisfaction, to maintain their companies’ loyalty and trust they devised a contactless plan to adapt to the post-COVID-19 era.
All of the sudden every industry, even the automobile industries have gone through major digital transformation. They adopted new ways to give the same experiences to the customers by still keeping the utmost care. Because of the pandemic, there is an increase in the need for safety among the consumers- not just about vehicle safety, but to have vehicles of their own due to reducing the need for public transport.
The automobile industries came up with contactless servicing you can do routine maintenance or any car tyre repair, car tyre or battery replacement or others. The contactless car servicing is presented to reduce human interaction without doing any compromises on the Excellency and facilities. So here are some contactless car services list that you can give to your car in this contemporary scenario:-
Lists of Contactless Car Services you can get from Car Workshops
- E-booking of Car Services
Doing an e-booking of car service is the best option as it helps to book any schedule we want according to our convenience, helps to follow the social distancing protocol and even makes sure that no one is crowding up the car tyre repair shop. Many car repair workshops can be easily booked through web portals or apps, you just need to select the dealership of your choice, select the services by choosing a day and the time which suits you the best. You can submit your details and then you are good to go.
- Click on “Request a quote”
The pandemic has changed all industries and made them digital. The “request for quotation” is one aspect that demonstrates the transition of tyre dealers for a new way of working. By this option, you can get through an email with a customized quote for the tyres the car service from the preferred dealer. From this option, you can get a quote without the need to visit a car tyre shop.
- Picking up and Dropping off the Car
If you feel uncomfortable to go the store, then worry not. Some dealers can provide pick up and drop off car services. This service can help to limit direct and face-to-face contact or interaction with a certain individual. The dealer will pick up your vehicle from your home or any other location, then service it and return it to you with all the safety precautions keeping in mind and sanitizing your car.
- Embrace Digital Payments
The world has gone digital, whether it’s shopping, payments, checkups or whatever else. People have started doing cashless transactions and its popularity emerged even before the Covid-19 pandemic. This is considered a safer option to make the payments. As the dealers are becoming more aware and to grow their businesses during a pandemic they have started doing digital payments from Google Pay, PayPal and many more. Going digital can also help to reach a newer audience and this will also benefit in maintaining the customer relationship even after the crisis is over. You can find many car repair workshops opting for digital payments than cash payments.
- Car Disinfection
Today we live in a world where disinfectant is used as a tool against viruses. Many car repair shops even sanitize the car as part of their service. Cleaning and disinfecting your car can help to reduce the risk of you or someone travelling in a car becoming infected. Helps to kill 99.99% of viruses and germs inside the car, sanitizes the interiors of the cars, removes any bad odour and cleans the air conditioning ducts and vents. The car workshop fully focuses on disinfecting and cleaning the components of the vehicle which comes into contact with humans such as seats, steering wheels, cup holders, door handles or controls, armrests, dashboard buttons and many other.
- How about Mobile Fitting Service at your Doorstep?
Before pandemic, car owners tend to get their car serviced at a service centre which was a normal activity. However, in the wake of the pandemic, it became quite difficult and risky to move and travel in public. With the help of mobile fitting services, you can call the mechanic at your convenience. The mechanic will come to your home or work location give service according to your car needs. These services will save your time and some dealers also offer a wheel alignment and balancing in the mobile fitting.
As a result of COVID-19, there is a huge demand for touchless and contactless car services. The leaders are creating innovative ideas which can help to build a stronger relationship with the customers. Digital transformations like these create a new normal life and it plays a huge role to get the economy back on its feet. The services can be performed in the driveways without the customers leaving their home, the appointment can be e-booked, payments can be done digitally and technicians follow safety precautions such as washing hands, social distancing, sanitization and many more. However, if you have to go to the auto servicing station, they will offer you a guest lounge to ensure social separation.
The auto industry has battled COVD19 by installing digital inspections, contactless pest control and more. The clienteles feel that their cars are a significant investment and will protect them in COVID times so they are having it serviced and prepared for what lies in future. The online car services mimic the same experience as offline car services, but with safety precautions, rapid change in the perception and mindsets of people contactless car services is here to stay even after the pandemic is over.